Toni works on your side, he has an excellent moral compass that drives him to provide above expected service until he gets the sale. Other agencies, especially the majors int he area, are distracted by their self interest and are stagnant, relying on buyers to create the contract. In this market, this year, you need a Toni. Majors have high fixed costs, inefficient tams and cycle kickbacks through your marketing dollar. It costs vendors in time and outcomes. Based on results but also on amicability; I have no hesitation recommending this bloke.