Juan Yan

Director

0401 385 283

jyan@bigginscott.com.au

Juan Yan began her real estate career about 15 years ago. She is now proud to be part of one of Melbourne’s top real estate groups, Biggin & Scott. She started working in the Real Estate industry after she graduated from university when she was 20s’ in Shen Zhen China. Having lived in Melbourne for more than 10 years from 2007. Juan is really focus on the Real Estate Industry in Melbourne as well, she has the advantage of all-round experience and is well versed in every aspect of the industry from administration to sales and of course, leasing and property management. Honesty, integrity and the highest level of customer service are her personal trademarks. She would like to keep a long relationship with her customers because she thinks it is the highest level to be a sales person. Treat customers as friends and introducing good products to them will be an enjoyable thing when she worked in the industry. For personal life, doing some sports with her son will be the happiest moment in her spare time. She also enjoys doing yoga and dancing. Playing GU-QIN is her another most favourite activity.

SHE IS VERY PROFESSIONAL AND PROACTIVE Juan has large client base which is a great asset to have as an agent, in the end, our property was sold to a buyer from her existing client base. She has added value by being proactive and calling all her potential prospects and found a buyer willing to pay the price we want. Property was sold below my expectation but it was simply because of the current market trend.

VERY GOOD AGENT Friendly, supportive and approachable. Communicates well, return calls quickly. Provided good information about the property.

GREAT AGENT Juan Yan is a very professional agent. She is very patient, she answered all our questions. She put herself in our shoes, gave us the best advice. Because based on trust in her, we bought the house.

RELIABLE AND EFFICIENT AGENT The property was settled at expected period of time. The agent was easy to be contacted and communicated, all the possible forthcoming problems were mentioned and sorted out.

ACCESSIBLE AGENT Juan was there for us. She was willing to show us the apartment (or organise her colleague to) at our convenience, and be a go between with the vendor about the little things. She worked hard to 'do the deal'.

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